Terms of Service

1. About these terms

These Terms of Service ("Terms") govern your use of the website itronauts.com ("the Website"), which is operated by Itronauts OÜ (registry code 17115552, VAT EE102847734), registered at Rohuneeme tee 88, Püünsi küla, Viimsi vald, Harju maakond 74013, Estonia ("Itronauts", "we", "us", "our").

By accessing or using the Website, you agree to these Terms. If you do not agree, please do not use the Website.

2. Scope

These Terms apply only to your use of this Website. Any consulting, development, training, or operational services we provide to clients are governed by a separate written agreement signed with that client, and those engagement terms — not these Website Terms — apply to the delivery of our services.

3. Use of the Website

You may use the Website to learn about Itronauts, our services, our team, and the content we publish, and to contact us or book a strategy call. You agree not to:

• Use the Website in any unlawful way or in breach of any applicable law or regulation
• Attempt to gain unauthorised access to the Website, its servers, or any related infrastructure
• Use automated systems (bots, scrapers, harvesters) to collect content from the Website in a way that puts undue load on our infrastructure or conflicts with our robots.txt
• Interfere with or disrupt the Website or its services, including by introducing malware, excessive traffic, or exploit attempts
• Submit false, misleading, or fraudulent information through our contact or booking forms
• Use the Website to transmit unsolicited commercial communication to us or to our contact addresses

We may block or restrict access if we detect abuse.

4. Intellectual property

All content on this Website — including text, graphics, logos, images, source code, design, JSON-LD structured data, blog articles, case studies, and the llms.txt / llms-full.txt files — is the property of Itronauts OÜ or is used with permission, and is protected by copyright, trademark, and other intellectual property laws.

You may:

• View and read Website content for personal, non-commercial use
• Share links to our pages on social media, in emails, or in other publications
• Quote short excerpts with proper attribution and a link back to the source page
• Use our llms.txt / llms-full.txt files with their stated citation format (see the llms.txt file)

You may not reproduce, republish, translate, redistribute, or use substantial portions of Website content for commercial purposes without our prior written permission.

5. Third-party content and links

The Website may contain links to external websites (for example, referenced tools, partner ecosystems, or booking systems) and embed third-party services (Web3Forms, Microsoft Bookings, Plausible Analytics). We do not control those third parties and are not responsible for their content, availability, or practices. Accessing third-party services is at your own risk and subject to those providers' terms.

6. Accuracy of information

We publish educational content about AI, automation, and agentic systems on this Website, including blog articles, case studies, and service descriptions. This content is provided for general information only. It is not professional advice tailored to your organisation's situation. Reliance on general content should not replace a proper scoping conversation and a client-specific engagement.

We make reasonable efforts to keep information accurate and up to date, but make no warranty that all content is error-free, complete, or current. The AI field evolves quickly and specific claims about models, vendors, or techniques may become outdated.

7. Communications with us

When you submit a contact form or book a strategy call, you are initiating a business conversation — not entering into a service agreement. Submitting a form does not obligate Itronauts to accept an engagement, and it does not obligate you to proceed beyond the initial conversation. Any services we deliver begin only after a proposal has been reviewed and a separate engagement agreement has been signed.

Please do not send confidential, sensitive, or regulated personal data through the website contact form or by email unless we have agreed on an appropriate secure channel.

8. Availability

We aim to keep the Website available and functional, but we do not guarantee uninterrupted access. The Website may be temporarily unavailable due to maintenance, hosting provider issues, or events beyond our reasonable control. We are not liable for any loss resulting from such unavailability.

9. Limitation of liability

To the fullest extent permitted by law, Itronauts OÜ is not liable for any indirect, incidental, special, consequential, or punitive damages arising from or in connection with your use of the Website or reliance on its content, including lost profits, lost business opportunities, or loss of data, even if we were informed of the possibility of such damages.

Nothing in these Terms limits or excludes liability that cannot lawfully be limited or excluded under applicable Estonian or EU law.

10. Privacy

Your use of the Website is also governed by our Privacy Policy, which explains how we handle personal data.

11. Changes to these terms

We may update these Terms from time to time. The updated version will be posted on this page with a new "Last updated" date. Continued use of the Website after changes are posted constitutes acceptance of the updated Terms.

12. Governing law and jurisdiction

These Terms are governed by the laws of the Republic of Estonia. Disputes arising from or in connection with these Terms or your use of the Website will be resolved by the courts of Estonia, with Harju County Court as the first-instance court, unless mandatory consumer protection rules require otherwise.

13. Contact

Questions about these Terms:

Itronauts OÜ
Email: info@itronauts.com
Phone: +372 5816 2450